We're ready for the green light...
Governor Newsom gave the go-ahead for retail stores to open for browsing this week, so now we are just waiting for the county to give us clearance. We have been thinking about how this might look for some time now and we want to assure you that we are ready to address your health and safety concerns. Here is what you can expect:
Our hours will be from 9:30 a.m. until 5:30 p.m. everyday, except Sunday when we will be closing at 3:30 p.m. for a weekly deep-clean. No one will be allowed in the store unless they are wearing a mask that covers their nose and mouth. All staff members will be masked and gloved. When you enter the front door there will be a table with hand sanitizer and gloves: we ask that you stop there first and either use the sanitizer or put on a pair of gloves. Only seven customers will be allowed in store at a time; all are expected to keep social distancing in mind and maintain a six foot clearance between people. This might mean that you cannot browse the fiction tables until someone else moves away--please be mindful. Ask before you reach, allow others to make room, share the road, so to speak.
We will continue to offer no-contact pickups in the back garden area, so the back door will be locked. If you know what you want (and you don't want to browse) we will be happy to take your phone order and have it ready for you in the garden. At the desk you will find tape markers on the carpeting; as we are not installing plexi-shields we ask that you stay behind these marks. Form one line (six feet between) and go to the first open of the two cash registers. Sorry but no debit cards (pinpads) at this time; we will run all cards as credit cards.
We have removed most of the chairs in the store--we can't allow you to sit for long periods at this time. Every hour we will sanitize all doorknobs, keyboards, telephones etc. The bathroom will be locked. You can ask for a key, but if we have not had the time to clean it between each use, we will have to say no.
At this point in time we will not be accepting any used books, either as a donation or for store credit. We are working on a plan to use an appointment system but we need to keep things clean and safe so for now please do not drop off any books. The same will apply to potential consignments: we have to wait and see how things work, so no consignments at this time.
This may sound like a lot of rules and regulations and it is not our wish to discourage you from coming to see us. (We miss you!) This is a transition from shelter-in-place to a brave new world and we hope you understand that we are intent on keeping our staff and our customers healthy.
But until we have the county's approval to open, we have our phones staffed for your orders and inquiries between the hours of 10 am and 4 pm every day (except Sunday, when we will be available between 10 am and 2 pm.) If you'd like to talk with a real live bookseller, please call 707-939-1779. Orders that are on hand can be picked up in the back garden area--no contact necessary. And we are also able to deliver locally if you do not wish to go out. If you prefer to order books in the middle of the night our website is always 'open' https://www.readersbooks.com or, if you want something mailed to your door, check out our curated lists on the site https://bookshop.org/shop/readersbooks.
We thank you for your continued support, we want to do all we can to fulfill your book-related needs. We have some terrific graduation cards on display in the back pick-up area and we can make suggestions for gifts or hold up titles through the glass or send out a gift certificate for you. We can make recommendations for all kinds of readers, anything between baby books and the newest mystery thriller. Call us, we are booksellers--it's what we love to do.